Laboratory Test
Lab & Quality Control
MICROBIOLOGY LAB (Micro Lab)
Batch-wise Product Testing
Every production batch is tested for microbiological safety including total plate count, coliform, and pathogen detection to ensure water is free from harmful bacteria and safe for human consumption as per FSSAI drinking water standards.
Random Sampling per Batch
In addition to batch testing, random samples are drawn from running production lines to verify consistency, eliminate process deviations, and ensure continuous quality monitoring throughout manufacturing operations.
pH Value Testing
pH levels are tested to confirm water neutrality and safety for consumption. Proper pH balance ensures water is neither too acidic nor alkaline, maintaining health standards and preventing corrosion or taste issues.
FSSAI Batch-wise Documentation
All test results are recorded and documented as per FSSAI batch coding regulations, ensuring full traceability of each batch from production to dispatch in case of audits or quality investigations.
Record Retention Policy
Microbiological test reports and records are securely maintained for a minimum period of 6 months from the date of manufacturing, ensuring compliance, traceability, and readiness for inspections or quality reviews.
Record Retention Policy
Microbiological test reports and records are securely maintained for a minimum period of 6 months from the date of manufacturing, ensuring compliance, traceability, and readiness for inspections or quality reviews.
Colour Test
Visual inspection and laboratory testing are conducted to ensure water is completely colorless, indicating absence of contamination or unwanted particles.
CHEMISTRY LAB
Clinical/Chemical Testing
Detailed chemical analysis is conducted to evaluate the composition and safety of water. All parameters are tested using standard laboratory procedures and calibrated equipment to maintain high-quality drinking water standards.
Alkalinity Testing
Water alkalinity is measured to determine buffering capacity and ensure stability of pH levels, which is crucial for maintaining taste and preventing chemical imbalance in packaged drinking water.
Chloride Testing
Chloride levels are tested to ensure they are within permissible limits, preventing salty taste and ensuring compliance with drinking water safety standards.
Calcium Testing
Calcium content is analyzed to maintain essential mineral balance. Proper levels contribute to healthy drinking water without causing scaling or hardness issues.
Magnesium Testing
Magnesium levels are checked alongside calcium to ensure balanced mineral composition, contributing to both taste and health benefits of the water.
Odour Test
Sensory evaluation is performed to confirm water is odor-free, ensuring freshness and consumer acceptability. Any deviation is immediately flagged for corrective action.
CUSTOMER COMPLAINT LOGBOOK (As per FSSAI Guidelines)
- All customer complaints are recorded systematically in a dedicated logbook as per FSSAI norms.
- Complaints are categorized based on issues such as leakage, taste, odor, packaging defect, or contamination.
- Each complaint is linked with batch number, manufacturing date, and distribution channel for easy traceability.
- Immediate acknowledgement is given to customers upon receiving complaints to ensure transparency.
- Root cause analysis is conducted for every complaint to identify process or handling issues.
- Corrective actions are implemented and documented to prevent recurrence of similar issues.
- Preventive measures are reviewed and updated regularly based on complaint trends.
- Complaint resolution timelines are maintained to ensure quick and efficient response.
- Regular audits of complaint records are conducted to ensure compliance and continuous improvement.
- Feedback from complaints is shared with production, quality, and logistics teams for overall system improvement.
Franchise Opportunity
By becoming a Franchise Partner of AWWA Senajal Drinking Water, you become
part of a growing network of entrepreneurs focused on delivering quality and reliability.
Complete Business Setup Support
Technical & Operational Guidance
Branding & Marketing Assistance
Training for Staff & Management
- Periodic inspection and audit of transport systems are conducted to maintain consistent hygiene standards.
Transport Record & Hygiene Monitoring
- All transport vehicles are inspected for hygiene and cleanliness before loading finished products.
- Transport hygiene reports are maintained for every dispatch to ensure compliance with safety standards.
- Vehicles are cleaned and sanitized regularly to prevent contamination during transit.
- Loading areas are checked to ensure they are free from dust, odor, or harmful substances.
- Proper stacking and handling of bottles are ensured to avoid damage or leakage during transportation.
- Drivers and transport staff are instructed on hygiene and safe handling practices.
- Vehicles carrying non-food items are strictly avoided to prevent cross-contamination risks.
- Temperature and environmental conditions inside transport vehicles are monitored where required.
- Dispatch records including vehicle number, batch details, and destination are properly documented.
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